![]() It’s also important to keep an eye on your patients’ body language too. Keep your body turned toward your patient, and make eye contact often. Resist the urge to address adults generically (“sweetie,” “honey,” “dear,” “buddy") as this can feel belittling.īe careful not to fold your arms, check your watch, or do anything that could be misconstrued as impatience. Ask your patient how they’d like to be addressed and use their name often. Make sure you introduce yourself as soon as you enter the room. Speak in calm, clear, and positive tones when engaging with patients and family members. Stand up straight and enter the room with purpose. Carry gum and mints to avoid any bad breath incidents. Even if you’ve worked for the past several hours without a break, you need to appear tidy, refreshed and professional. Grooming and hygiene are critical - especially for healthcare professionals. It’s critical you give each patient your full attention - for the next several minutes, they should be your primary concern. So before you enter a room, be sure to take a deep breath, identify any negative feelings you’re experiencing, and set them aside. Remember the 3-second rule: a patient may make their judgment call about you before you even say a word. ![]() Check your mood before you enter the room.Here are nine tips for creating a positive impression and earning your patients’ trust: This is especially true for patients who, depending on their reason for seeing you, may be feeling a bit vulnerable and concerned. And a significant part of earning their trust is displaying kindness. Today, we’re delving into how you can make the best impression on the patients you serve:ĩ Tips for Making a Great First ImpressionĪs a physician, you know the best outcomes usually occur when a patient trusts your judgment and commits to their care plan. The first impression you make on your patients and staff sets the tone for your entire practice. Īs a physician, you’re the face of your practice and so what people believe about you often extends to your entire business. As the saying goes, “you only get one chance to make a first impression.” Some experts say people form an opinion about someone new within 3 seconds of meeting them, according to data shared by Business Insider.
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